Tobacco

Yes, buying cigarettes online in Australia is completely legal for personal use. SuperCheapSmoke operates in full compliance with Australian tobacco regulations under the Public Health (Tobacco and Other Products) Act 2023. You must be 18 years or older to purchase.

We comply with all Australian requirements including:

• Age verification — 18+ only
• Australian plain packaging regulations
• Health warning display standards
• Licensed distribution requirements

We deliver to all Australian states: NSW, VIC, QLD, WA, SA, TAS, NT and ACT. All products are for personal consumption only.

100% authentic, guaranteed. Every product sold on SuperCheapSmoke is genuine and sourced from authorised distributors. We never sell counterfeit or grey-market products.

• All products comply with Australian plain packaging regulations
• Genuine manufacturer packaging with required health warnings
• Sourced exclusively from authorised distributors

If you suspect a product is not authentic, contact us within 48 hours and we will arrange a full refund.

Yes. SuperCheapSmoke is a legitimate Australian online tobacco retailer operating in full compliance with Australian Consumer Law and tobacco regulations.

• Registered and operating within Australia
• Compliant with all Australian tobacco laws
• Partnered with Australia Post for secure delivery

Read more on our About Us page or review our Terms & Conditions.

We stock 66+ genuine imported tobacco products including:

• Manchester — Double Drive, Sapphire Blue, Red, Light, Crush and more
• Marlboro — Ice Blast, Red, Gold, Vista and more
• Esse — Menthol, Change Double, Super Slims
• Dunhill — Blue and Red
• Double Happiness — Original and Yellow
• Benson & Hedges, Lambert & Butler, Mevius, Euro, Omega and more
• Roll Your Own tobacco — Champion, Golden Virginia, Manchester RYO

No. All products sold on SuperCheapSmoke are genuine imported tobacco products for personal use. Our competitive pricing comes from low operating costs — no physical retail store, direct distributor relationships, and efficient online operations.

All prices displayed are in Australian dollars (AUD). There are no hidden fees at checkout.

All products are stored in proper conditions and dispatched with significant shelf life remaining. We use first-in, first-out inventory rotation and regularly check stock quality. Products are sealed in original manufacturer packaging.

We accept bank transfer only. After placing your order, bank account details are sent to your email. Transfer the exact order amount using your order number as the reference, then email your receipt to support@supercheapsmoke.com.au.

Orders are processed and dispatched once payment is confirmed — same business day if before 2 PM AEST.

For help with payment, visit our Contact page.

No minimum order. Order as little or as much as you need. Free shipping applies to all orders $500 and above, anywhere in Australia.

You will receive a tracking number via email as soon as your order is dispatched. Use this to track your parcel in real time via Australia Post tracking.

If you have not received a tracking number within 1 business day of payment confirmation, contact us at support@supercheapsmoke.com.au.

Standard delivery is 2–5 business days via Australia Post with full tracking on every order.

Times are estimates from dispatch date. May vary during peak periods.

We deliver Australia-wide via Australia Post to all states and territories — NSW, VIC, QLD, WA, SA, TAS, NT and ACT. We deliver to residential addresses, business addresses and PO Boxes.

Check your tracking link first. If your order has not arrived within 10 business days of dispatch, contact us with your order number and tracking details. We will investigate with Australia Post and arrange a replacement or refund if the parcel is confirmed lost.

See our Return & Refund Policy for full details.

Yes. All orders are shipped in plain, unbranded packaging. No tobacco branding or company name is visible on the outside of the parcel. Your privacy is our priority.

Yes. Your personal information is collected solely to process your order and is never sold or shared with third parties. We comply with Australian privacy laws. See our Privacy Policy for full details.

No. We never sell or share your personal data with third parties. Your information is used only to process your order and provide customer support.

We accept returns for damaged or faulty items only. If you receive a damaged or incorrect item, contact us within 48 hours of delivery with your order number and photos. We will arrange a full replacement or refund at no cost to you.

Change of mind returns are not accepted due to the nature of tobacco products.

Yes. You must be 18 years or older to purchase from this site. By placing an order you confirm you meet the legal age requirement in your Australian state or territory. SuperCheapSmoke does not sell tobacco products to minors.

📧 support@supercheapsmoke.com.au
🕐 Monday – Sunday: 9:00 AM – 10:00 PM AEST
🕐 Public Holidays: 10:00 AM – 6:00 PM AEST

We respond within 1 hour during business hours.