Looking for reliable cigarette delivery Australia? Super Cheap Smoke offers fast, secure cigarette delivery Australia-wide with FREE SHIPPING on orders over $500. As Australia's cheapest cigarette retailer, we provide affordable cigarette delivery Australia customers can trust. Order online today and get your tobacco products delivered in 2-5 business days!
Delivery Policy
Super Cheap Smoke offers fast, secure cigarette delivery Australia-wide with free shipping on orders over $500. We're Australia's cheapest tobacco retailer with the most reliable delivery service. Get your order in 2-5 business days with full tracking included.
Welcome to the Super Cheap Smoke delivery policy. At Super Cheap Smoke Australia, we provide reliable cigarette delivery Australia-wide at the lowest prices in the country. Whether you're ordering a single pack or stocking up with bulk purchases, our delivery policy ensures your tobacco products arrive quickly, securely, and discreetly. With free shipping over $500 and express options available, we make buying cigarettes online easy and affordable.
📦 Delivery Overview
Super Cheap Smoke is committed to providing the fastest and most affordable cigarette delivery Australia has to offer. We understand that when you order tobacco products online, you want them delivered quickly and securely. That's why we've partnered with Australia's most reliable courier services to ensure your order arrives on time, every time.
Free Shipping Over $500
Orders over $500 qualify for completely free standard delivery anywhere in Australia. Save even more on top of our already low prices!
Fast 2-5 Day Delivery
Standard delivery to all Australian addresses within 2-5 business days. Express 1-2 day options available for urgent orders.
Full Order Tracking
Every order includes tracking number sent to your email. Monitor your delivery in real-time from dispatch to your door.
Secure & Discreet
All packages are securely sealed with no external branding. Your privacy is our priority with discreet packaging on every order.
Australia-Wide Coverage
We deliver to every state and territory: NSW, VIC, QLD, WA, SA, TAS, NT, ACT. No location too remote!
Same-Day Dispatch
Orders placed before 2 PM AEST are dispatched the same business day. Late orders ship next business day.
💰 Shipping Rates & Free Delivery
As Australia's cheapest cigarette retailer, we also offer the most competitive shipping rates in the industry. Our goal is to make cigarette delivery Australia affordable for everyone.
Standard Shipping Rates
| Order Value | Shipping Cost | Delivery Time | Coverage |
|---|---|---|---|
| $500 and above | FREE 🎉 | 2-5 business days | All Australia |
| $300 - $499.99 | $10.00 | 2-5 business days | All Australia |
| $150 - $299.99 | $10.00 | 3-5 business days | All Australia |
| $50 - $149.99 | $15.00 | 3-6 business days | All Australia |
| Under $50 | $10.00 | 4-7 business days | All Australia |
Save on shipping by ordering $500 or more! With our already low prices—the cheapest cigarettes in Australia—plus free shipping, you'll save hundreds compared to retail stores. Stock up and maximize your savings!
Express Shipping (Optional Upgrade)
| Service | Additional Cost | Delivery Time | Availability |
|---|---|---|---|
| Express Post | +$10.00 | 1-2 business days | Metro areas |
| Express Post | +$10.00 | 2-3 business days | Regional areas |
| Overnight Express | +$10.00 | Next business day | Major cities only |
Express shipping is available on orders placed before 12 PM AEST. Orders after 12 PM will be dispatched next business day for express delivery. Public holidays and weekends may affect delivery times.
🗺️ Delivery Coverage
We provide comprehensive cigarette delivery Australia-wide to all states, territories, and regions:
Metropolitan Areas (2-3 Business Days)
- New South Wales: Sydney, Newcastle, Wollongong, Central Coast
- Victoria: Melbourne, Geelong, Ballarat, Bendigo
- Queensland: Brisbane, Gold Coast, Sunshine Coast, Cairns, Townsville
- Western Australia: Perth, Fremantle, Mandurah
- South Australia: Adelaide, Mount Gambier, Whyalla
- Tasmania: Hobart, Launceston, Devonport
- Australian Capital Territory: Canberra
- Northern Territory: Darwin, Alice Springs
Regional & Rural Areas (3-6 Business Days)
We deliver to all regional and rural postcodes across Australia. While delivery times may be slightly longer to remote areas, we ensure your order arrives safely. Remote areas include outback communities, islands, and far north Queensland locations.
PO Boxes & Parcel Lockers
Yes! We deliver to:
- PO Boxes: Available for all Australia Post PO Box addresses
- Parcel Lockers: Australia Post 24/7 Parcel Lockers accepted
- Parcel Collect: Collect from your nearest Post Office
📅 Processing & Dispatch Times
Order Processing
- Orders before 2 PM AEST: Dispatched same business day
- Orders after 2 PM AEST: Dispatched next business day
- Weekend orders (Sat-Sun): Dispatched Monday
- Public holiday orders: Dispatched next business day
Business Days
Business days are Monday through Friday, excluding Australian public holidays. Delivery timeframes don't include weekends or public holidays.
Orders placed on or just before public holidays may experience slight delays. We recommend ordering in advance during holiday periods. Major Australian public holidays include: New Year's Day, Australia Day, Good Friday, Easter Monday, Anzac Day, Queen's Birthday, Christmas Day, and Boxing Day.
📍 Order Tracking
Every order from Super Cheap Smoke includes comprehensive tracking:
How Tracking Works
- Order Confirmation: Receive immediate email confirmation when order is placed
- Dispatch Notification: Get tracking number within 24 hours of dispatch
- Real-Time Updates: Track your package through Australia Post or courier website
- Delivery Notification: Receive confirmation email when package is delivered
Tracking Your Order
To track your cigarette delivery Australia order:
- Check your email for dispatch notification with tracking number
- Visit the courier's tracking website (link provided in email)
- Enter your tracking number to view real-time delivery status
- Contact us if you have any tracking concerns: support@supercheapsmoke.com.au
Tracking information can take 24-48 hours to appear in the system after dispatch. If your tracking hasn't updated after 48 hours, or if you have concerns about your delivery, contact our customer service team immediately.
📦 Packaging & Discretion
We understand the importance of discreet cigarette delivery Australia customers expect:
Secure Packaging
- Sturdy boxes: Heavy-duty corrugated cardboard boxes to prevent damage
- Bubble wrap: Products wrapped securely to prevent breakage during transit
- Sealed packaging: Tamper-evident seals on all packages
- Weather protection: Inner plastic wrapping protects against moisture
Discreet Delivery
- No external branding: Plain packaging with no tobacco product mentions
- Generic sender name: Sender listed as "Super Cheap Smoke" (no product details)
- Private contents: No indication of tobacco/cigarette contents on exterior
- Confidential invoices: All documentation inside sealed package
🆔 Age Verification & Delivery
It is illegal to sell or deliver tobacco products to anyone under 18 years of age in Australia. All cigarette delivery Australia orders require age verification.
Age Verification Process
- Online Verification: Date of birth verified during checkout
- Account Verification: ID verification for new accounts (where required)
- Delivery Verification: Adult signature (18+) required on delivery
- ID Check: Courier may request government-issued photo ID
Acceptable ID Documents
- Australian Driver's License
- Australian Passport
- Proof of Age card (18+ card)
- Government-issued photo ID with date of birth
If the recipient cannot provide valid ID showing they are 18+ years old, the courier will not complete delivery. The package will be returned to us, and you may be charged return shipping fees. No refunds for failed age verification deliveries.
❌ Delivery Issues & Solutions
Common Delivery Problems
Package Not Delivered
If your tracking shows "Delivered" but you haven't received your package:
- Check with household members, neighbors, or building reception
- Look in safe places (garage, porch, mailbox)
- Check tracking for delivery photo or notes
- Wait 24 hours (sometimes marked delivered before actual delivery)
- Contact us if still not found - we'll investigate immediately
Damaged Package
If your package arrives damaged:
- Don't open: Take photos of damaged packaging immediately
- Inspect contents: Document any damaged products
- Contact us within 48 hours: Email photos to support@supercheapsmoke.com.au
- We'll replace or refund: Free replacement shipping for damaged items
Wrong Address
Entered the wrong delivery address? Contact us immediately:
- Before dispatch: We can update address for free
- After dispatch: May be able to redirect (courier fees may apply)
- Cannot change: After 24 hours of dispatch, address cannot be changed
Delivery Delays
While we strive for on-time delivery, delays can occur due to:
- Extreme weather conditions (floods, storms, bushfires)
- Public holidays and peak periods (Christmas, Easter)
- Remote location delivery challenges
- Courier operational issues
- Customs delays (for international orders - currently not offered)
If your order is delayed beyond expected timeframe, contact us for investigation and updates.
🔄 Returns & Refunds
For our complete returns policy, please visit our Returns & Refunds page.
Returns Overview
- 180-day return period: Industry-leading satisfaction guarantee
- Change of mind: Accepted for unopened, sealed products
- Damaged products: Full refund or replacement
- Wrong items: Free return shipping and exchange
- Return shipping: Customer pays return postage (unless our error)
If you received free shipping on your original order ($500+) and need to return items, return shipping is your responsibility. However, if we sent the wrong items or products were damaged, we'll cover all return shipping costs.
❓ Frequently Asked Questions
Do you offer same-day delivery?
Not currently. Our fastest option is next-day delivery for orders placed before 12 PM AEST in major metro areas using our Overnight Express service (+$50). Standard orders placed before 2 PM are dispatched same day and delivered within 2-5 business days.
Can I change my delivery address after placing an order?
Yes, if contacted within 24 hours of order placement and before dispatch. Email support@supercheapsmoke.com.au with your order number and new address. After dispatch, address changes are difficult and may incur courier redirection fees.
What happens if I'm not home for delivery?
The courier will leave a card with instructions to:
- Collect from nearest post office or depot (ID required)
- Arrange redelivery (may incur fee)
- Safe place delivery (if previously authorized)
Parcels are typically held for 10-14 days before being returned to sender. You can also use Australia Post's "Parcel Collect" service to have orders delivered to your local post office for pickup.
Do you deliver to rural or remote areas?
Yes! We deliver to all Australian postcodes, including remote and regional areas. Delivery times to very remote locations may be 5-10 business days. Additional shipping charges may apply to extremely remote areas (displayed at checkout).
Is my delivery insured?
Yes! All shipments are automatically insured up to $500 value at no extra cost. For orders over $500, additional insurance is included. If your package is lost or damaged in transit, we'll replace it or provide a full refund.
Can I combine multiple orders for free shipping?
If you place multiple orders on the same day before dispatch, contact us immediately and we may be able to combine them into one shipment. Once orders are dispatched separately, they cannot be combined. We recommend adding all items to your cart at once to maximize savings with our $500 free shipping threshold.
Do you ship on weekends?
No. Orders are only dispatched on business days (Monday-Friday, excluding public holidays). Orders placed on weekends will be processed and dispatched the following Monday.
How is "delivery time" calculated?
Delivery time is counted from dispatch date (not order date) in business days. For example, if we dispatch on Monday with "2-3 business day" delivery, you should receive it by Wednesday or Thursday (not counting weekends or public holidays).
Ready to Save on Cigarettes?
Order $500 or more and get FREE Australia-wide delivery!
Australia's cheapest cigarettes + Free shipping = Maximum savings!
📞 Delivery Support
Questions about your cigarette delivery Australia order? We're here to help!
📧 Email: support@supercheapsmoke.com.au
💬 Live Chat: Available Mon-Sun, 9 AM - 10 PM AEST
⏰ Response Time: Within 1 hour during business hours
🌐 Website: supercheapsmoke.com.au