Welcome to NE1 Vapes! By accessing or using our website https://supercheapsmoke.com.au, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making a purchase.

1. Introduction

These Terms and Conditions govern your use of this website and the sale of products to you through our website. By placing an order, you confirm that you are at least 18 years old and that you are legally allowed to purchase vaping products.

2. Age Verification

By using this website, you confirm that you are 18 years or older. We reserve the right to refuse any sale and cancel any order if age verification is not successfully completed.

3. Account Registration

To purchase products from our website, you may be required to create an account with us. You agree to provide accurate and up-to-date information when registering. You are responsible for maintaining the confidentiality of your account details and ensuring that no unauthorized person has access to your account.

4. Product Availability

All products are subject to availability. We will notify you if any items are out of stock or unavailable after you have placed your order. We reserve the right to limit the quantity of products available for purchase at any time.

5. Pricing and Payment

Pricing: All prices on the website are listed in GBP (£) and include VAT at the prevailing rate. Prices may be subject to change without notice.

Payment: We accept various payment methods, including debit and credit cards (Visa, Mastercard, etc.) and payment services like WorldPay. Payment is required at the time of purchase.

Currency: The prices are quoted in British Pounds (GBP). If you are purchasing from outside the UK, the payment will be processed in GBP, and currency conversion rates may apply.

6. Shipping and Delivery

Shipping Costs: Shipping fees are calculated at checkout based on your location and the shipping method you choose. We offer free standard delivery on orders over £30 (within the UK).

Delivery Times: Standard UK delivery typically takes 2–4 working days, and express delivery takes 1–2 working days (for orders placed before 2pm).

Dispatch: Orders placed before 2pm (Monday to Friday) will be dispatched the same day. Orders placed after 2pm or over the weekend will be dispatched on the next business day.

For more details, please see our Delivery Policy.

7. Returns and Refunds

We offer a 14-day return period for eligible products, provided they are unused, unopened, and in their original packaging. Please note that we cannot accept returns on e-liquids, opened items, for health and safety reasons.

For full details on returns, please visit our Return & Refund Policy.

8. Use of the Website

You agree to use this website for lawful purposes only and in a way that does not infringe upon the rights of others or restrict or inhibit their use of the website. Prohibited activities include:

Interfering with the website’s functionality

Uploading malicious software or content

Using this website for fraudulent activities

We reserve the right to suspend or terminate your access to the website if you breach any of these terms.

9. Limitation of Liability

To the maximum extent permitted by law, NE1 Vapes is not liable for any loss, damage, or injury arising from your use of this website or your purchase of products from us, including but not limited to:

Any loss of profits or revenue

Loss of data

Indirect, incidental, or consequential damages

10. Intellectual Property

All content on this website, including text, images, logos, product descriptions, and trademarks, is the property of NE1 Vapes or our licensors. You may not use, reproduce, or distribute any content without our prior written consent.

11. Privacy and Data Protection

We are committed to protecting your privacy. Our Privacy Policy explains how we collect, use, and protect your personal data. By using our website, you consent to the collection and use of your data as described in our Privacy Policy.

12. Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience, and we are not responsible for the content, products, or services offered on third-party websites.

13. Changes to Terms and Conditions

We may update these Terms and Conditions from time to time. All changes will be posted on this page, and the effective date will be updated. It’s your responsibility to review these Terms regularly to stay informed of any changes.

14. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes arising from these Terms will be resolved through UK courts.